Responsible Gaming Policy

Strict age limit

The use of our gambling services is strictly reserved for persons aged 18 and over. We conduct verification checks to confirm the age of our users. Accounts created by or for minors will be immediately suspended, and associated balances will be handled in accordance with our rules.

Principles of well-being

Gambling should be a form of entertainment and should never be seen as a way to generate income or solve financial problems. We are committed to the well-being of our players by creating an environment where control and awareness are paramount. We encourage players to only wager amounts they can afford to lose.

Control Tools

To help you manage your gaming behavior, we offer various tools in your account settings. You can set deposit limits to restrict your spending per day, week, or month. We also offer loss limits and session limits to regulate the time you spend on the platform. If you wish to take a break, you can request a temporary pause (time-out) or a long-term self-exclusion. During an active self-exclusion, access to the platform will be blocked, and you will not receive promotional material. For definitive account closure, please contact our customer service.

Warning Signs and Advice

It is important to monitor your own behavior. Warning signs that gambling may become problematic include: gambling to win back losses, lying about the time or money spent playing, or borrowing money to place bets. We advise you to regularly evaluate the reality of your gaming behavior and always maintain control over your decisions.

Seeking help

If you feel you are losing control over your gambling behavior, we strongly encourage you to seek professional support. Various independent organizations and helplines are available that specialize in guiding players. Do not hesitate to seek external help for advice and support.

Protection of minors and shared devices

We advise adults who share devices with minors to install filtering software and to keep login details, including passwords and payment information, secure. Ensure that children do not have access to your account or payment methods when the device is unattended.

Monitoring and training

Our team undergoes training to recognize unusual playing patterns and provide support where necessary. We continuously monitor the platform to promote a safe playing environment, although the primary responsibility for managing the account lies with the player.

Policy adjustments

This responsible gaming document may be revised to integrate new insights or functionalities. Any updates will be published in this location.

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